FAQs

WHERE DO YOU SHIP FROM?

Most order ship from our Ohio warehouse, though some items come directly from the artist. A few items ship from Israel and are noted in the item description. Check the Shipping Info section in the item description for more information.

RETURNS

Of course we hope you’ll love everything you receive from ModernTribe. But if for some reason you aren’t completely satisfied with your purchase just return the item to us in its original condition within 30 days of receipt and we’ll be happy to issue an exchange or refund, up to 60 days return for a store credit. Personalized or custom items are final sale. Read more about Returns >

CAN I MAKE A CHANGE TO MY ORDER?

We aim to fulfill your order as soon as possible and cannot guarantee any changes or cancellations once an order has been placed. Contact us at contact@moderntribe.com or 877-324-1818 as soon as possible if you need to change or cancel your order.

SHIPPING OPTIONS

Most orders ship from our Ohio warehouse via USPS. Please allow 1-2 days fulfillment time. You will receive a tracking number via email when your order ships. Expedited orders placed before 11 AM ET will ship out the same day, and after 11 AM ET will ship out the following business day. Ship as many items as you wish for $7.95 to any continental US address. Orders over $75 to one continental U.S. address ship free with ground shipping. Express and International shipping are available. Learn more about ModernTribe’s Shipping Options >

OUR AFFILIATE PROGRAM

Since we want everyone to learn about ModernTribe, you or your organization can receive a percentage of any sale that comes through your links on your website, email, or newsletter. Learn more and apply through this form >

CAN I ORDER A GIFT?

Yes! We never include prices on the packing slips, and offer gift wrap and free gift notes at checkout. We also offer gift cards if you want to recipient to pick out the perfect gift themselves. 

HOW CAN I GET MY BUBBE TO STOP FIXING ME UP ON DATES?

Sorry, we can't help you there! Maybe distract her with something nice?